Privacy and Data Protection Policy

Categories of data processed

To provide a secure service, we process the following types of information:

  • Identifying data: Name, surname, date of birth (for 18+ verification) and email address.
  • Technical data: IP address, device identifiers, browser type, and platform activity logs.
  • Transaction data: History of technical operations and service usage preferences.
  • Support communications: Records of interactions with our technical support team.

Legal bases for processing

Data processing is based on:

  • Execution of the contract: Necessary to manage the user account and provide the requested services.
  • Legitimate interest: To ensure network security and prevent fraudulent activities.
  • Legal obligation: To comply with current regulations regarding identity verification in Italy.
  • Consent: In cases where the user has explicitly authorized optional uses of their data.

Purpose of information use

The data collected is used exclusively for:

  • Administer registration and secure account access.
  • Provide technical support and resolve any system anomalies.
  • Analyze performance to optimize the interface and server stability.
  • Manage communication and security preferences.

Data retention approach

Personal data are kept only for the time strictly necessary to achieve the stated purposes or to comply with legal storage requirements under Italian law. At the end of the period, the data are securely deleted or anonymized.

Data sharing and international transfers

We do not sell users' personal data. Information may only be shared with technical service providers (e.g., hosting, IT security) operating under our control. Should data be transferred outside the European Economic Area, we implement standard safeguards to ensure an equivalent level of protection.

Technical security measures

We implement advanced security protocols, including SSL encryption and network firewalls, to protect information from unauthorized access. Although we take reasonable measures, no digital transmission can be guaranteed as absolutely secure; we encourage users to protect their credentials.

Rights of the data subject

In accordance with data protection regulations, users have the right to:

  • Access their data and request a copy.
  • Rectify inaccurate or incomplete information.
  • Request the erasure of data under certain legal circumstances.
  • Object to processing or request its restriction.
  • Exercise data portability in a structured format.

Contact for privacy requests

To exercise your rights or for questions about data processing, you can contact our privacy officer at: [email protected].

Policy updates

This policy is periodically reviewed to reflect changes in our operational practices or regulatory updates in Italy.